Server Reliability |
Powweb has always had excellent server reliability. One of the reasons for this is their configuration of their servers. Powweb is one of the few hosts out there that does load balancing between their servers which essentially means that they network all of their servers together so that if there are any shared processes which are starting to create a high load on one server then the network balances that load amongst the other servers & allows each server to run at optimal strength within the network.
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Score: 9/10 |
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Performance and Uptime |
Powweb’s load balanced servers enjoy a huge data pipe with OC12 & OC48 connections to the internet ensuring that the flow of traffic always has ample space for the data exchange. Powweb also utilizes BGP4 technology which are multi homed to their tier 1 facility and their backbone providers.
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Score: 8/10 |
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Customer Service |
Customer service at Powweb is available 24/7x365 by phone email and chat and they are based in Los Angeles California. Extensive training & retention of customer service agents is imperative at Powweb as all of their hardware & software are customized internally
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Score: 8.5/10 |
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Price |
Powweb is priced fairly competitively at $7.77/mo and they throw on a few extra month’s for free with each new account which reduces the startup costs. They also throw in tons of extras including an easy to use web site builder, custom error pages, an internal scripts library, web site statistics and complete ecommerce readiness.
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Score: 8/10 |
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Customer Feedback |
For the most part Powweb has enjoyed rave reviews throughout their tenure in the web hosting industry and probably the best place to read up on their service & how much they are liked is through the Powweb community forums.
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Score: 7.5/10 |